I am a parent of a child that plays ROBLOX. A friend of his whom he knows from school w...

GetHuman-mddel's customer service issue with ROBLOX from February 2019

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The issue in GetHuman-mddel's own words
I am a parent of a child that plays ROBLOX. A friend of his whom he knows from school was playing online with him and asked to private message. She messaged an entire fake story about getting in an accident and told my son hateful things. Although this does not violate your code of conduct, I would like to reach out to this child’s parents just to make them aware of what transpired. However-I had my son block her from following so they can no longer chat and now I cannot seem to access the chat history. If you block someone and*or unfriend them, is there still a way to pull up chat history from when this user was not blocked? I’d like to be able to share it with her parents(we know each other) so we can discuss it together. Please let me know. If I am unable to access this chat history, I am asking that you guys pull it up. Thank you and hope to hear from you soon.

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Customer service issue
Reported by GetHuman-mddel
Feb 23rd, 2019 - 4 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 27528 others
0 customers following this


GetHuman-mddel started working on this issue
Feb 23rd, 2019 5:15am