I typed my email down, but it wont let me change my pasword. Can you plz help me? My us...

GetHuman-ancella's customer service issue with ROBLOX from December 2018

3 views
 | 
15023 similar
 | 
0 following
Help with my ROBLOX issue
First: share to improve GetHuman-ancella's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ancella's next move: call ROBLOX.
The best way to get your problem resolved is to tap the button below to start calling ROBLOX. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-ancella may need:
Account holder name, Billing address, and Email address on account
The issue in GetHuman-ancella's own words
I typed my email down, but it wont let me change my pasword. Can you plz help me? My username is BeYouBeTrueMalia, and my password USED to be (dont HACK my account it already happend once, ) Fominyam. But every time i try to write it down, it changes. My friend said she " accidently " hacked my account. My friends account is Leslie******, OF COURSE idk her password*but, she said her friend took her to a website and they hacked my account, when I BEGGED her to fix it she said her friend moved away, and she also said she didnt remember the website. The weekend after that, I was playing on my REAL account , I went to get a snack , then ROBLOX told me to put my password in, and guess what? Yep,I got hacked. Roblox i showed you my password, can u change it back? I'm not even sure if i put my email in, it's gonna work!*Oh, an another thing if I put my Email and it DOES work, can you plz TRY to BLOCK THE HACKING WEBSITES!? Its rlly annoying that you hack somebody's account that u BARELY EVEN KNOW!!!
GetHuman-ancella did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman-ancella fixed the problem
We are waiting for GetHuman-ancella to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ancella fixes it.
This email address isn't valid

ROBLOX

Customer service issue
Reported by GetHuman-ancella
Dec 7th, 2018 - 6 mons ago
I have an issue with ROBLOX too
Not resolved
Seen by 3 customers so far
Similar issue to 15023 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ancella started working on this issue
Dec 7th, 2018 9:54pm