Roblox account missing, I have transaction Id's for my purchases for the maintenece of my account and now i cant acces it

GetHuman1641210's customer service issue with ROBLOX from November 2018

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Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1641210's own words
Log In ... My Roblox Accout Zachdt* is usually automactialy logged in but today it was not and i cannot acess it with any passwords or email adresses that i own i have made multiple purchases over the years and i would like any information you can provide and possibly help me log back into my account i will provide you the email in wich i have multiple purchase order recipts from paypal for this account please help me thank you
I have just recently spend about ***$ for robux for some overseer wings, i have read that if the account password or email is changed then there is no way for me to recover it but if somebody got into my account somehow all of that information could be changed, i have the email adress that i used to purchase robux and account memebership and i have all the tranactions ID's please help me retrieve my account
I would just like acess to my account back like i said earlier i can provide Emails ssociate with the account, previous passwords used, transaction ids.
I have been playing roblox for many years my profile ID if in the near *** thousands which means my account was created before the millionth user i dont deserve to be locked out of my account i love this game and i dont want to have to give it up
i have tried calling but there is no way i can communicate directy with an employee or anything its just an automated message telling em to provide my email adress but what they dont udnerstand is the email adress i give over the phone is my paypal to roblox email not my roblox email
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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Roblox
Customer service issue
Reported by GetHuman1641210
Nov 27th, 2018 - 3 years ago
Not resolved
Seen by 33 customers so far
Similar issue to 14043 others
0 customers following this

Timeline

GetHuman1641210 started working on this issue
Nov 27th, 2018 10:33pm

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