Hello, my account 'Brandon*ST' has been terminated, and I'm not sure why. I went to buy...

GetHuman-hbhbrine's customer service issue with ROBLOX from November 2018

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The issue in GetHuman-hbhbrine's own words
Hello, my account 'Brandon*ST' has been terminated, and I'm not sure why. I went to buy ** robux and I was charged for ***. When I went to get a refund, my account was terminated after roughly a week for no apparent reason. I have tried to contact you and I have been met with rude replies totally ignoring my claim. I have gotten nothing from my money, and in turn that's likely illegal, but that's not why I'm messaging you for the third time now. My account has a substantial amount of playtime and funds put into it and to have it deleted like that is simply heartbreaking. I am at a loss for words. Please can you provide me a way to speak to a person via mobile call or something of the sort, and not over email, as it is becoming increasingly difficult to get my point across and get this issue resolved.*Sincerely,*Brandon.

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ROBLOX

Customer service issue
Reported by GetHuman-hbhbrine
Nov 11th, 2018 - 4 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 12285 others
0 customers following this

Timeline

GetHuman-hbhbrine started working on this issue
Nov 11th, 2018 3:40pm

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