My son payed for robux and they did not go on to his account.this has past from roblox...

GetHuman-edelphe's customer service issue with ROBLOX from October 2018

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The issue in GetHuman-edelphe's own words
My son payed for robux and they did not go on to his account.this has past from roblox codes and we haven't done anything about it because I am not sure how to use this site and game. He said also that his account continually resets therefore he has to set up different accounts and when he deletes the*old account it continues to stay around. I bought him *** robux last night and it went to another account called robux roblox that he previously deleted. Can he get help to transfer these transfers. I am getting very distressed at this stage dealing with something I have no clues about. Please help.
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ROBLOX

Customer service issue
Reported by GetHuman-edelphe
Oct 20th, 2018 - a mon ago
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GetHuman-edelphe started working on this issue
Oct 20th 7:26am