Hi, my nephew roblox account has been hacked. His username is hegarga*** please help me...

GetHuman-janineso's customer service issue with ROBLOX from October 2018

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The issue in GetHuman-janineso's own words
Hi, my nephew roblox account has been hacked. His username is hegarga*** please help me get a solution thank you
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ROBLOX

Customer service issue
Reported by GetHuman-janineso
Oct 5th, 2018 - a yr ago
I have an issue with ROBLOX too
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Seen by 13 customers so far
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Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman-janineso started working on this issue
Oct 5th, 2018 3:53am