My son is trying to login to his account witch have had for years know, and i have spen...

GetHuman-olsson's customer service issue with ROBLOX from July 2018

Help with my ROBLOX issue
The issue in GetHuman-olsson's own words
My son is trying to login to his account witch have had for years know, and i have spent a lot of Money into his "kingz*r" account every week , and he recived this message: **"Moderator Note: Your Roblox account has been suspended due to making unauthorized purchase on your account. Make sure that you have permission to make any purchase on the account.**Your account has been terminated."***I been in Contact with your support several times now but we have not recived a explanation why this happend!!*I want you to open my son,s account ASAP!**My son has NEVER done a "unauthorized purchase" and now i want an explanation from you!! *Or i will claim the ***rds of dollars i payed to Roblox!!!!
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ROBLOX

Customer service issue
Reported by GetHuman-olsson
Jul 30th, 2018 - 9 mons ago
I have an issue with ROBLOX too
Fixed
Seen by 9 customers so far
Similar issue to 6343 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman-olsson started working on this issue
Jul 30th, 2018 12:24pm
GetHuman-olsson indicated the issue is not fixed yet.
Jul 30th, 2018 1:26pm
GetHuman-olsson indicated the issue is not fixed yet.
Jul 31st, 2018 4:27pm
GetHuman-olsson indicated the issue is not fixed yet.
Aug 1st, 2018 8:45am