I spend money frequently on Roblox for my * year old son. while I usually have a set li...

GetHuman906524's customer service issue with ROBLOX from July 2018

11 views
 | 
5793 similar
 | 
0 following
Help with my ROBLOX issue
GetHuman906524's next move: call ROBLOX.
The best way to get your problem resolved is to tap the button below to start calling ROBLOX. We will check on you later to see if it's fixed or needs to be escalated.
Top Tip from another customer
Try emailing info@roblox.com from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman906524's own words
I spend money frequently on Roblox for my * year old son. while I usually have a set limit on how much he is allowed to spend, today, with it being his birthday he was permitted to buy an expensive item, namely- Super Admin for Keon air, for the cost of *,*** robux, app. £** sterling.*I was horrified to discover that within a few hours he was banned from the game for ** months for command abuse. This seems grossly unfair, he was unaware that this was a possibility and is very upset as a consequence. Is there anyway this issue can be addressed via ban being rescinded * refund of robux or initial card payment to Apple App Store. The incident has left me feeling far less inclined to make Roblox purchases in the future if the issue is unable to be resolved to my satisfaction. *If you were able to assist in anyway I would be more than happy to reply with my son's user and account details. *Thanks for your attention*Jim Fleming
GetHuman906524 did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman906524 fixed the problem
We are waiting for GetHuman906524 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.
What Do I Do If My Roblox Account Was Hacked?How Do You Change Your Username and Password on Roblox?How Do I Report Missing Robux to Roblox?What Do I Do If My Roblox Account Was Hacked?
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman906524 fixes it.
This email address isn't valid

ROBLOX

Customer service issue
Reported by GetHuman906524
Jul 22nd, 2018 - a yr ago
I have an issue with ROBLOX too
Fixed
Seen by 11 customers so far
Similar issue to 5793 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman906524 started working on this issue
Jul 22nd, 2018 10:29pm
GetHuman906524 indicated the issue is not fixed yet.
Jul 23rd, 2018 12:55am
GetHuman906524 indicated the issue is not fixed yet.
Jul 23rd, 2018 12:57am
GetHuman906524 indicated the issue is not fixed yet.
Jul 23rd, 2018 12:58am
GetHuman906524 indicated the issue is not fixed yet.
Jul 23rd, 2018 1:01am