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The issue in GetHuman906524's own words
I spend money frequently on Roblox for my * year old son. while I usually have a set limit on how much he is allowed to spend, today, with it being his birthday he was permitted to buy an expensive item, namely- Super Admin for Keon air, for the cost of *,*** robux, app. £** sterling.*I was horrified to discover that within a few hours he was banned from the game for ** months for command abuse. This seems grossly unfair, he was unaware that this was a possibility and is very upset as a consequence. Is there anyway this issue can be addressed via ban being rescinded * refund of robux or initial card payment to Apple App Store. The incident has left me feeling far less inclined to make Roblox purchases in the future if the issue is unable to be resolved to my satisfaction. *If you were able to assist in anyway I would be more than happy to reply with my son's user and account details. *Thanks for your attention*Jim Fleming
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