Account was frozen because you said that she used my credit card which I'm the one that...

GetHuman854898's customer service issue with ROBLOX from July 2018

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The issue in GetHuman854898's own words
Account was frozen because you said that she used my credit card which I'm the one that paid for her to have her Roblox I pay for her every month my daughter is only going to be * and there is no way anything like that would happen I've left a message you sent her off so fast and now you're telling me it's going to take * business days I don't think so I want a phone call back my telephone number is nine one zero *** **** so I will appreciate you to give me a call right away cuz I'm very and I'm not happy with you guys right now it's not fair to her I just paid $** so she can buy things and now all the sudden you delete her account trying to say was fraud really give me a break I do it every month for her so I want a phone call back today I'm not waiting and three business days for my daughter to get her account back and if the cases that you're not going to give her account back because this is not fair to her my phone number again is *** for ***-**** please give me a call back I'm very disappointed in Roblox

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ROBLOX

Customer service issue
Reported by GetHuman854898
Jul 6th, 2018 - 3 years ago
Fixed
Seen by 11 customers so far
Similar issue to 4617 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman854898 started working on this issue
Jul 6th, 2018 3:18pm
GetHuman854898 indicated the issue is not fixed yet.
Jul 6th, 2018 6:19pm
GetHuman854898 indicated the issue is not fixed yet.
Jul 6th, 2018 7:05pm
GetHuman854898 indicated the issue is not fixed yet.
Jul 9th, 2018 10:58pm
GetHuman854898 indicated the issue is not fixed yet.
Jul 9th, 2018 10:58pm
GetHuman854898 indicated the issue is not fixed yet.
Jul 9th, 2018 10:58pm