Hello,**I want to appeal for my ROBLOX account that got terminated, the username was: S...

GetHuman691262's customer service issue with ROBLOX from May 2018

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The issue in GetHuman691262's own words
Hello,**I want to appeal for my ROBLOX account that got terminated, the username was: Shenpai. I understand the offenses i've done were completely justified on your end, although that is not the case at all. I've previously bought a BC membership using my mothers credit card for Builders Club thinking it was a one time thing. I wasn't aware of ROBLOX charging my account automatically each month - I thought it was just a one time membership. Although, later on my mom realized she got charged again and I was confused. I told her to call ROBLOX to remove the monthly membership from being charged off of her account* in which is what she did. The next day I log into my account and see that I was falsely terminated, I did not violate ROBLOX's regulations and terms of service whatsoever and all of this was a coincidental mishap. I hope this can be worked out, thank you. P.S I've called ROBLOX to address this issue and still no response or contact back. Please help me get my account back somehow.***Sincerely **J. Glover

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ROBLOX

Customer service issue
Reported by GetHuman691262
May 16th, 2018 - 4 years ago
Fixed
Seen by 216 customers so far
Similar issue to 41 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman691262 started working on this issue
May 16th, 2018 8:50pm
GetHuman691262 shared this issue with others over email
May 16th, 2018 8:50pm
GetHuman691262 indicated the issue is not fixed yet.
May 19th, 2018 11:59pm
GetHuman691262 indicated the issue is not fixed yet.
May 20th, 2018 12:00am
GetHuman691262 indicated the issue is not fixed yet.
May 20th, 2018 12:00am
GetHuman691262 indicated the issue is not fixed yet.
May 20th, 2018 12:01am
GetHuman691262 shared this issue with others over email
May 20th, 2018 12:01am
GetHuman691262 shared this issue with your circles on Google+
May 20th, 2018 12:01am
GetHuman691262 indicated the issue is not fixed yet.
May 20th, 2018 12:01am
GetHuman691262 indicated the issue is not fixed yet.
May 20th, 2018 12:02am
GetHuman691262 indicated the issue is not fixed yet.
May 20th, 2018 12:02am
GetHuman691262 indicated the issue is not fixed yet.
May 20th, 2018 12:02am

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