Good Afternoon,**I am a School Counselor at an elementary school in Binghamton, NY. We...

GetHuman-smilnaal's customer service issue with ROBLOX from April 2018

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Good Afternoon,**I am a School Counselor at an elementary school in Binghamton, NY. We had a student share that someone on ROBLOX claiming he is ** (she is *) has asked to be her boyfriend and is asking her to send him pictures.**This is concerning so I reached out via phone to speak to someone as to how to proceed. I spoke with JT who was very responsive to my concerns. The ticket * for that call is: *******. I should have received something via e-mail to report this activity* however, I have yet to receive it. I have checked my Junk Mail folder also.**Could you please e-mail me at SmilnaA*****@***.com the appropriate measures and form I need to complete to address this matter??**Thank you in advance for your cooperation and concern for the online citizens using your program.**Sincerely,**Allison Smilnak*School Counselor*Theodore Roosevelt Elementary School*(***) ***-****
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ROBLOX

Customer service issue
Reported by GetHuman-smilnaal
Apr 25th, 2018 - 5 mons ago
I have an issue with ROBLOX too
Not resolved
Seen by 2 customers so far
Similar issue to 9448 others
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GetHuman-smilnaal started working on this issue
Apr 25th 7:20pm
GetHuman-smilnaal indicated the issue is not fixed yet.
Apr 25th 7:21pm