Q Link Wireless Customer FAQ

To transfer your service from Maxsip to Q Link Wireless, ensure you have your account number and PIN from Maxsip. Start the application process with Q Link Wireless by providing the necessary information, including your current number. During this process, you'll need to indicate you want to keep your number. Make sure to avoid canceling your old service until the transfer is complete to prevent losing your number.

We understand that losing access to your Google account can be frustrating. Unfortunately, we can't assist directly with Google account recovery. We recommend following Google's account recovery steps using alternative recovery options, such as a recovery email or backup codes, if you have them. If you need to reset your Q Link Wireless phone number, you can check for more information on that process here on this page.

If you see a "no network available" message when trying to make a call, it could be due to a few reasons. First, ensure that your phone is within an area with cell service. Check if Airplane Mode is turned off. Restart your phone to reset the network connection. Also, verify that your SIM card is properly inserted and not damaged. If the issue persists, you may need to check for any service outages or account issues.

You can purchase a new phone from Q Link Wireless directly through their website. They offer a selection of phones compatible with their services, allowing you to choose one that suits your needs. Check their online store for the latest options available.

If you're having trouble reaching customer service through the automated system, it's best to try again during different times of the day, as call volumes may vary. Additionally, you can look for any options provided in the automated system prompts. There is a link to the most up-to-date contact information right here on this page.