this is the second time i have ordered a new phone in the last year, i cannot get thru...

GetHuman-k_serne's customer service issue with Q Link Wireless from August 2020

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The issue in GetHuman-k_serne's own words
this is the second time i have ordered a new phone in the last year, i cannot get thru to a rep by phone, i tryed to do chat once before. I recieved a hot pepper phone last year, it gave me problems from day one. it has gotten to the point i purchased a new phone. did not want a hot pepper phone, thought i would get a different phone. just recieved my new ordered phone, it is a hot pepper phone, already am having issues with this phone. misses texts, randomly misses phone calls etc, same issues i had with the last pepper phone i had, please let me know how to send this phone back and get a different one. thanks for any help you can give me

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Q Link Wireless

Customer service issue
Reported by GetHuman-k_serne
Aug 10th, 2020 - 7 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 3732 others
0 customers following this

Timeline

GetHuman-k_serne started working on this issue
Aug 10th, 2020 12:23pm
GetHuman-k_serne indicated the issue is not fixed yet.
Aug 12th, 2020 10:03pm

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