Q Link says I can get a phone for $**.**. I know that I qualify for a free phone. My la...

GetHuman-rosesny's customer service issue with Q Link Wireless from March 2019

Help with my Q Link Wireless issue
The issue in GetHuman-rosesny's own words
Q Link says I can get a phone for $**.**. I know that I qualify for a free phone. My last phone I got from Assurance Wireless was on ******. I lost that phone about a month ago. I called and told Assurance on *******. They wanted to send me a free phone and I told them I wanted a smartphone. So, I cancelled service. I have been without a phone for about a month. I am ** and need in case of emergency. Please.
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Q Link Wireless

Customer service issue
Reported by GetHuman-rosesny
Mar 26th, 2019 - 24d ago
I have an issue with Q Link Wireless too
Fixed
Seen by 5 customers so far
Similar issue to 12277 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman-rosesny started working on this issue
Mar 26th 4:01pm
GetHuman-rosesny indicated the issue is not fixed yet.
Apr 2nd 1:36pm
GetHuman-rosesny indicated the issue is not fixed yet.
Apr 2nd 1:36pm