I have had nothing but trouble with the phone I received from Q-Link and after making n...
GetHuman1854531's customer service issue with Q Link Wireless from December 2018
2 views | 8859 similar | 0 following
Help with my Q Link Wireless issue
First: share to improve GetHuman1854531's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1854531's next move: talk to Q Link Wireless when they open.
Q Link Wireless's call center is closed now. We will send GetHuman1854531 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1854531 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman1854531's own words
I have had nothing but trouble with the phone I received from Q-Link and after making numerous calls from another phone, I had service restored to a phone, that is totally inoperable and cannot even charge the phone up. What I would like, is for Q-Link to honor this request under the circumstances I had mentioned and cannot use the phone I have, to send me a replacement phone free of charge and restore my minutes to that new phone, so I have a phone that is operating to use. I feel, that if this Federally operated phone service, should uphold to their standards of providing a service for which they are in business for and in conjunction with the Federal Government, that they are partnered with. If I cannot be provided with a new phone free of charge, Q-Link leaves me no option to contact my Congressman whom will handle this matter.
GetHuman1854531 did not yet indicate what Q Link Wireless should do to make this right.
I have an issue with Q Link Wireless too
How GetHuman1854531 fixed the problem
We are waiting for GetHuman1854531 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Q Link Wireless customer problems.