I'd like to continue with QLink ,but I would hope I could upgrade to one that does have a few more plans for data and features

GetHuman-wsuzette's customer service issue with Q Link Wireless from December 2018

12 views | 8770 similar | 0 following
Help with my Q Link Wireless issue
GetHuman-wsuzette's next move: talk to Q Link Wireless when they open.
Q Link Wireless's call center is closed now. We will send GetHuman-wsuzette a reminder to call them when they open. Nothing to do for now but wait!
Top Tip from another customer
If you are changing your services to a new provider, you will need to call in immediately and pay your final bill.
The issue in GetHuman-wsuzette's own words
Order an upgraded phone.I do t want to switch companies.it doesn't look like I can "bring my own phone".I don't know why,cause Consumer Cellular says it's locked but they have no problem unlocking it.I have to curb my spending because I have deep financial crisis. ... I had my purse stolen,along with the cell phone.i want it turned back off I would like a SAFELINK phone.
I would like my current phone turned OFF .The phone number is ********** I think I know who has it I'd like you to send me another cell phone.Pkus could you off me an upgrade.I need that phone turned off IMMEDIATLY.ID even like my number changed from **********.Pkease respond to this ASAP...A phone you could teach me is *** *******...Please help
Long time
I tried contacting another Lifelink service. But they aren't much better at offering an upgrade ,unless it's a large price for them
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Q Link Wireless

The one you send out I think ZTE..
Customer service issue
Reported by GetHuman-wsuzette
Dec 26th, 2018 - 3 years ago
Fixed
Seen by 12 customers so far
Similar issue to 8770 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security

Timeline

GetHuman-wsuzette started working on this issue
Dec 26th, 2018 3:21am
GetHuman-wsuzette indicated the issue is not fixed yet.
Dec 27th, 2018 7:36pm
GetHuman-wsuzette indicated the issue is not fixed yet.
Dec 27th, 2018 7:38pm
GetHuman-wsuzette indicated the issue is not fixed yet.
Dec 27th, 2018 7:40pm
GetHuman-wsuzette indicated the issue is not fixed yet.
Dec 27th, 2018 7:45pm
GetHuman-wsuzette indicated the issue is not fixed yet.
Dec 27th, 2018 7:52pm
GetHuman-wsuzette indicated the issue is not fixed yet.
Dec 27th, 2018 8:00pm
GetHuman-wsuzette indicated the issue is not fixed yet.
Dec 27th, 2018 8:06pm

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