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Q Link Wireless Customer FAQ

Top Answers & How-to Guides

What is Q Link Wireless's Phone Number?

The question we are asked most often is about how to talk to Q Link Wireless customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I cancel my account with Q Link Wireless?

Cancelling your account with any company can easily turn into a mess. Well don't let it. Here are the best ways to cancel your Q Link...

Can I switch my plan to a different one with more or less data?

Yes, you can switch your plan to a different one with more or less data at Q Link Wireless. We understand that your mobile data needs...
Ask any question you have about Q Link Wireless customer service, get an answer now.

Recent Q Link Wireless Customer Questions

am I still with Qlink ? Can you help me change my address on file ?

As an assistant, I'm unable to check your account status due to privacy reasons. However, you can confirm your Q Link Wireless account status by logging into your account online. Unfortunately, I also cannot assist with changing your address. However, you're able to make that change by logging into your Q Link Wireless account using your username (email address) and password, then navigate to your account settings and make the necessary changes. Always remember to save the updates before you log out.
Asked May 3, 2024 7:09 PM

Turn off content filtering so i can go to whatever website i want like YouTube or Facebook through my browser

If you're experiencing challenges accessing certain websites such as YouTube or Facebook through your browser on your Q Link Wireless device, it may be due to filters or restrictions set on the device or within the browser settings. These settings can only be adjusted by the device owner. You can manage these settings by navigating to the browser settings, looking for the content filtering or safety feature, and adjusting them based on your preference. Please bear in mind that altering these settings can expose your device to potentially unsafe content. As a result, it is necessary to proceed with caution when accessing non-secured websites.
Asked May 2, 2024 11:16 PM

Como puedo conseguir número de teléfono de Q link wirless para cambiar mi numero

Para cambiar tu número de teléfono con Q Link Wireless, no necesitas contactarles directamente por teléfono. Puedes realizar este cambio iniciando sesión en tu cuenta en la página web de Q Link. En el tablero de control de tu cuenta encontrarás una sección para cambiar tu número de teléfono. Ten en cuenta que puede haber una tarifa por este servicio. Si tienes problemas o necesitas asistencia adicional para cambiar tu número, hay un enlace a la información de contacto más actualizada aquí mismo en la página que estás viendo.
Asked May 1, 2024 9:23 PM

I got overcharged for a iPhone I purchased.

We're sorry to hear you're having billing issues. For any cases of overcharging, the best course of action would typically be to reach out to Q Link Wireless' customer service team directly to seek resolution. They can look into your billing details, clarify the charges, and if a mistake was indeed made, they should be able to rectify it and offer a refund or credit the extra amount toward your future invoices. Please use the most up-to-date contact information available on this page to get in touch with them.
Asked May 1, 2024 12:16 AM

How to remove content filtering

We're sorry, but as an assistant answering frequently asked questions about Q Link Wireless, we do not have the capability or necessary information to guide anyone on how to remove content filtering. We'd recommend checking with the device manufacturer or operating system help guides for specific procedures. Please remember, it's important to consider security risks and ensure its appropriateness for all users before deciding to remove any content filters.
Asked Apr 25, 2024 2:28 AM

Help me with my Q Link Wireless customer service issue

Transfer SIM Card

How Do I Transfer My Sim Card on My Q Link Wireless Phone?

If you want to subscribe for Q Link Wireless services, you can transfer your existing SIM card and phone number to the Q-Link Wireless...

Number Transfer

How do I transfer my Q Link Wireless number to another carrier?

If you no longer wish to use Q Link but want to keep your number, transferring your number can be tricky. Take out the risks by following...

Lost or Stolen

How do I report my Q Link Wireless phone lost or stolen?

If you lost your Q Link phone, or even if it was stolen, there are certain steps you will want to follow to report the issue and resolve...

Account Cancellation

How do I cancel my account with Q Link Wireless?

Cancelling your account with any company can easily turn into a mess. Well don't let it. Here are the best ways to cancel your Q Link...

Device Support

How do I get device support for my Q Link Wireless phone?

Problems can come up from time to time with yuor Q Link Wireless phone. We found the best ways to get them fixed and put them in this...

Number Porting

Can I keep my current phone number when switching to Q Link Wireless?

Yes, you can keep your current phone number when switching to Q Link Wireless. This process is called "porting," and it allows you...

Plan Options

What plans does Q Link Wireless offer?

Q Link Wireless offers a variety of plans to cater to different needs. The Lifeline program provides eligible customers with a free...

Network Provider

What network does Q Link Wireless use?

Q Link Wireless uses a combination of major nationwide GSM and CDMA networks to provide service to its customers. This allows us to...

Device Compatibility

Can I use my own phone with Q Link Wireless?

Yes, you can use your own phone with Q Link Wireless. Q Link Wireless is compatible with most unlocked GSM phones and some CDMA phones....

Plan Switching

Can I switch my plan to a different one with more or less data?

Yes, you can switch your plan to a different one with more or less data at Q Link Wireless. We understand that your mobile data needs...
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