My phone was broken and I called to order a new phone and the operator said my acct was...

GetHuman1162568's customer service issue with Q Link Wireless from September 2018

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The issue in GetHuman1162568's own words
My phone was broken and I called to order a new phone and the operator said my acct was canceled upon my request. I never canceled my acct. The email and number for my acct is *****@***.com *** *******. My qlink number was **********. I no longer can access that email and I don't know how to update my email address either. Is it possible to have my acct reactivated and order a new phone please because I did not cancel my acct.? I'm not sure how or why my acct was canceled. * Cristina Kinney
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Q Link Wireless

Customer service issue
Reported by GetHuman1162568
Sep 18th, 2018 - 6 mons ago
I have an issue with Q Link Wireless too
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Timeline
GetHuman1162568 started working on this issue
Sep 18th, 2018 8:52pm