i was told i would receive a more in depth manual for my zte n***s. i am having trouble...

GetHuman1020373's customer service issue with Q Link Wireless from August 2018

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The issue in GetHuman1020373's own words
i was told i would receive a more in depth manual for my zte n***s. i am having trouble navigating thru this phone. i can't even answer a call. analog person in a digital world. i have the manual that was sent with phone but does me no good.
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Q Link Wireless

Customer service issue
Reported by GetHuman1020373
Aug 21st, 2018 - 3 mons ago
I have an issue with Q Link Wireless too
Fixed
Seen by 9 customers so far
Similar issue to 3672 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman1020373 started working on this issue
Aug 21st 8:25pm
GetHuman1020373 indicated the issue is not fixed yet.
Aug 21st 8:27pm
GetHuman1020373 indicated the issue is not fixed yet.
Aug 21st 9:55pm
GetHuman1020373 indicated the issue is not fixed yet.
Aug 23rd 9:24pm
GetHuman1020373 indicated the issue is not fixed yet.
Aug 25th 4:12pm
GetHuman1020373 indicated the issue is not fixed yet.
Aug 28th 4:25pm
GetHuman1020373 indicated the issue is not fixed yet.
Aug 28th 4:28pm
GetHuman1020373 indicated the issue is not fixed yet.
Aug 28th 4:28pm
GetHuman1020373 indicated the issue is not fixed yet.
Aug 28th 4:36pm
GetHuman1020373 shared this issue with friends on Facebook
Aug 28th 4:36pm
GetHuman1020373 indicated the issue is not fixed yet.
Sep 12th 5:15pm