My phone says unlock emergency call (ICE)

GetHuman-hoodquee's customer service issue with Q Link Wireless from August 2018

Help with my Q Link Wireless issue
The issue in GetHuman-hoodquee's own words
The problem: My phone says unlock emergency call (ICE)
GetHuman-hoodquee did not yet indicate what Q Link Wireless should do to make this right.
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Q Link Wireless

Customer service issue
Reported by GetHuman-hoodquee
Aug 21st, 2018 - a mon ago
I have an issue with Q Link Wireless too
Fixed
Seen by 5 customers so far
Similar issue to 3667 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman-hoodquee started working on this issue
Aug 21st 7:52pm
GetHuman-hoodquee indicated the issue is not fixed yet.
Aug 21st 9:44pm
GetHuman-hoodquee indicated the issue is not fixed yet.
Aug 21st 9:45pm