I keep getting botherd by q-link to recertify but I want to go with another company bec...

GetHuman975925's customer service issue with Q Link Wireless from August 2018

Help with my Q Link Wireless issue
Tip from another customer
If you are changing your services to a new provider, you will need to call in immediately and pay your final bill.
The issue in GetHuman975925's own words
I keep getting botherd by q-link to recertify but I want to go with another company because q-link has no customer service. You sent me a defective ZTE smartphone right out of the box in which was supposed to have a warranty. So, I'm taking my business to airvoice wireless. Thanks for nothing but it will be a cold day in **** before I give q-link $**.** to replace a phone that never even worked, hence that's why I never use the piece of garbage as my minute usage will show you...
GetHuman975925 did not yet indicate what Q Link Wireless should do to make this right.
I have an issue with Q Link Wireless too
How GetHuman975925 fixed the problem
To be honest they never fixed anything. It is next to imposible to speak with a living Human every since I made the mistake of trusting Q-link's false claims. I find it rather ironic that they have driven me crazy by email, texts, and cell calls but ignored from day* of getiing my so called smart phone that was defective out of the with a faux warranty and then had the nerve to try to sell me another one for $**.** ! I know people who have Q-link in my Apt complex who have zero problems but it's the garbage cells they ship to people that counts. There is no quality control on the phones they send you so I took my business elsewhere. Good luck...
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Q Link Wireless

Customer service issue
Reported by GetHuman975925
Aug 10th, 2018 - 7 mons ago
I have an issue with Q Link Wireless too
Fixed
GetHuman975925 shared how to fix
Seen by 3 customers so far
Similar issue to 3290 others
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Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman975925 started working on this issue
Aug 10th, 2018 5:03pm
GetHuman975925 confirmed the issue is fixed. Hooray!
Aug 10th, 2018 9:06pm