Qlink said I didn't use my phone which is no true would love to use my phone I can't ge...

GetHuman885168's customer service issue with Q Link Wireless from August 2018

Help with my Q Link Wireless issue
The issue in GetHuman885168's own words
Qlink said I didn't use my phone which is no true would love to use my phone I can't get a real person to check their mistake so frustrating this is the second issue I have had my phone is with no service more than with service they say it is a life line but does not work due to their mistake what do I do by just comparing me to other q link customer does not help me I call and call and call and just get that stupid recording saying my phone is turned off for non use which if they would or could check records they would see their mistake l am so disappointed thank you for nothing
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Q Link Wireless

Customer service issue
Reported by GetHuman885168
Aug 9th, 2018 - 7 mons ago
I have an issue with Q Link Wireless too
Fixed
Seen by 6 customers so far
Similar issue to 3224 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman885168 started working on this issue
Aug 9th, 2018 2:28pm
GetHuman885168 indicated the issue is not fixed yet.
Aug 9th, 2018 11:54pm
GetHuman885168 indicated the issue is not fixed yet.
Aug 10th, 2018 12:18am
GetHuman885168 indicated the issue is not fixed yet.
Aug 11th, 2018 3:03am
GetHuman885168 indicated the issue is not fixed yet.
Aug 13th, 2018 2:11pm