Just got new phone. Setting up the phone security, I reached the part to setup my finge...

GetHuman639627's customer service issue with Q Link Wireless from July 2018

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The issue in GetHuman639627's own words
Just got new phone. Setting up the phone security, I reached the part to setup my finger trace pattern. I opted for the same pattern i have across all my devices and set my phone down to finish everything up later. After awhile I tried opening up my phone only to discover that my phone didn't recognize my pattern I had selected earlier. Now im just locked out of my brsnd new phone. What should I do?
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Q Link Wireless

Customer service issue
Reported by GetHuman639627
Jul 28th, 2018 - 10 mons ago
I have an issue with Q Link Wireless too
Fixed
Seen by 4 customers so far
Similar issue to 2743 others
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Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman639627 started working on this issue
Jul 28th, 2018 7:04am
GetHuman639627 indicated the issue is not fixed yet.
Aug 2nd, 2018 2:58am
GetHuman639627 indicated the issue is not fixed yet.
Aug 2nd, 2018 7:47am