Already discribed in debth! Waiting for sim card for BYOP was promised by Skyler that...

GetHuman829449's customer service issue with Q Link Wireless from June 2018

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The issue in GetHuman829449's own words
Already discribed in debth! Waiting for sim card for BYOP was promised by Skyler that service would not be interrupted on existing Qlink phone until sim card arrived. Spoke with Skyler on *******. Service disrupted on ******. When I dial out it says "account could not be validated". If someone dial in it goes to voicemail. If someone text or I text it is simply not received. I am very disabled and live alone. I was promised, PROMISED that my service would not be interupted until sim card arrived and I placed it in my BYOP.
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Q Link Wireless

Customer service issue
Reported by GetHuman829449
Jun 28th, 2018 - 10 mons ago
I have an issue with Q Link Wireless too
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Seen by 4 customers so far
Similar issue to 1709 others
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Timeline
GetHuman829449 started working on this issue
Jun 28th, 2018 4:16pm