My phone has been sent to the wrong place and I don’t know what to do.

GetHuman-nubby's customer service issue with Q Link Wireless from June 2018

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Help with my Q Link Wireless issue
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PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
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The issue and preferred resolution, in GetHuman-nubby's own words:
The problem I ran into: My phone has been sent to the wrong place and I don’t know what to do.
I trust that Q Link Wireless will make this right and come up with a resolution that is fair.
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Q Link Wireless

Customer service issue
Reported by GetHuman-nubby
Jun 25th, 2018 - 2 mons ago
I have an issue with Q Link Wireless too
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Seen by 2 customers so far
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GetHuman-nubby started working on this issue
Jun 25th 10:44pm