my account has been mixed up with someone else and cause my service to be canceled. now...

GetHuman-bessiejo's customer service issue with Q Link Wireless from June 2018

Help with my Q Link Wireless issue
my account has been mixed up with someone else and cause my service to be canceled. now I am on record as having an application pending I do not have an application pending. and I cannot switch to another lifeline plan because of what on file @ qlink please straighten out this because I need my service
I trust that Q Link Wireless will make this right and come up with a resolution that is fair.
Help with my Q Link Wireless issue
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Q Link Wireless

Customer service issue
Reported by GetHuman-bessiejo
Jun 8th, 2018 - 13d ago
I have an issue with Q Link Wireless too
Fixed
Seen by 6 customers so far
Similar issue to 233 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman-bessiejo started working on this issue
Jun 8th 4:35pm
GetHuman-bessiejo indicated the issue is not fixed yet.
Jun 8th 6:15pm
GetHuman-bessiejo indicated the issue is not fixed yet.
Jun 11th 5:39pm