I do not know how to operate this phone. I need a simple flip top phone. I am an elderl...

GetHuman-inmonhe's customer service issue with Q Link Wireless from June 2018

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Help with my Q Link Wireless issue
Before contacting them, items GetHuman-inmonhe may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
GetHuman-inmonhe's next move: talk to Q Link Wireless when they open.
Q Link Wireless's call center is closed now. We will send GetHuman-inmonhe a reminder to call them when they open. Nothing to do for now but wait!
The issue and preferred resolution, in GetHuman-inmonhe's own words:
I do not know how to operate this phone. I need a simple flip top phone. I am an elderly person and need a phone that is simple to operate. I cannot reach QLink except to reach a message. I need to give this smart phone back and get a simple phone for emergency's..
I trust that Q Link Wireless will make this right and come up with a resolution that is fair.
Help with my Q Link Wireless issue
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My phone was locked while sitting idle, was this done by Q Link wireless?I orderd a q link phone an never recieved it
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Q Link Wireless

Customer service issue
Reported by GetHuman-inmonhe
Jun 7th, 2018 - 2 mons ago
I have an issue with Q Link Wireless too
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Seen by 3 customers so far
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Timeline
GetHuman-inmonhe started working on this issue
Jun 7th 5:10pm
GetHuman-inmonhe shared this issue with friends on Facebook
Jun 7th 5:12pm