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GetHuman-tommyv's customer service issue with Q Link Wireless from June 2018

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My phone was locked while sitting idle, was this done by Q Link wireless?do i have to buy my sim card or do i have to get it thou q link
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Q Link Wireless

Customer service issue
Reported by GetHuman-tommyv
Jun 7th, 2018 - 6 mons ago
I have an issue with Q Link Wireless too
Seen by 3 customers so far
Similar issue to 129 others
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Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
GetHuman-tommyv started working on this issue
Jun 7th 4:40pm
GetHuman-tommyv indicated the issue is not fixed yet.
Jun 7th 5:48pm