Do I get a free phone it been two or * week when I sign up

GetHuman731895's customer service issue with Q Link Wireless from June 2018

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Help with my Q Link Wireless issue
Before contacting them, items GetHuman731895 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
GetHuman731895's next move: call Q Link Wireless.
The best way to get your problem resolved is to tap the button below to start calling Q Link Wireless. We will check on you later to see if it's fixed or needs to be escalated.
The issue and preferred resolution, in GetHuman731895's own words:
The problem I ran into: Do I get a free phone it been two or * week when I sign up
I trust that Q Link Wireless will make this right and come up with a resolution that is fair.
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My phone was locked while sitting idle, was this done by Q Link wireless?Got my free q link phone is it supposed to have a Sam's Card with it?
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Q Link Wireless

Customer service issue
Reported by GetHuman731895
Jun 6th, 2018 - 13d ago
I have an issue with Q Link Wireless too
Not resolved
Seen by 2 customers so far
Similar issue to 507 others
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Timeline
GetHuman731895 started working on this issue
Jun 6th 4:21pm