I need to re certify my account. but my screen is cracked and cant select my date of bi...

GetHuman753498's customer service issue with Q Link Wireless from June 2018

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Help with my Q Link Wireless issue
Before contacting them, items GetHuman753498 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
GetHuman753498's next move: talk to Q Link Wireless when they open.
Q Link Wireless's call center is closed now. We will send GetHuman753498 a reminder to call them when they open. Nothing to do for now but wait!
The issue and preferred resolution, in GetHuman753498's own words:
I need to re certify my account. but my screen is cracked and cant select my date of birth or other info on the automated line.. Need to speak directly to someone at qlink.
I trust that Q Link Wireless will make this right and come up with a resolution that is fair.
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Q Link Wireless

Customer service issue
Reported by GetHuman753498
Jun 5th, 2018 - 2 mons ago
I have an issue with Q Link Wireless too
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Seen by 2 customers so far
Similar issue to 527 others
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Timeline
GetHuman753498 started working on this issue
Jun 5th 7:48pm