my phone wont work in another zip code

GetHuman741198's customer service issue with Q Link Wireless from June 2018

Help with my Q Link Wireless issue
The issue in GetHuman741198's own words
The problem: my phone wont work in another zip code
GetHuman741198 did not yet indicate what Q Link Wireless should do to make this right.
I have an issue with Q Link Wireless too
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Q Link Wireless

Customer service issue
Reported by GetHuman741198
Jun 2nd, 2018 - 5 mons ago
I have an issue with Q Link Wireless too
Fixed
Seen by 3 customers so far
Similar issue to 605 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman741198 started working on this issue
Jun 2nd 1:54am
GetHuman741198 indicated the issue is not fixed yet.
Jun 3rd 12:19pm