After applying for a phone and service with qlink, I received the phone on ******* and...

GetHuman659277's customer service issue with Q Link Wireless from May 2018

Help with my Q Link Wireless issue
The issue in GetHuman659277's own words
After applying for a phone and service with qlink, I received the phone on ******* and activated it on ********. They have recently been phoning me w*a recorded msg telling me I need to recertify to keep my phone and service. Qlink's site states the current phone contract that I have lasts for one year* also I was told after receiving and activating the phone that I am locked with them for one year and can not cancel or go else where. It has been less than * months and are demanding that I re-certify. If I do that, I will be locked in for an additional year. This company does not provide any contact with a live person. I have sent * emails regarding this issue and there has been no response from qlink. Do I have any options, if so, what are they?
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Q Link Wireless

Customer service issue
Reported by GetHuman659277
May 5th, 2018 - a yr ago
I have an issue with Q Link Wireless too
Not resolved
Seen by 37 customers so far
Similar issue to 13654 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman659277 started working on this issue
May 5th, 2018 5:45pm
GetHuman659277 indicated the issue is not fixed yet.
May 6th, 2018 7:52pm
GetHuman659277 indicated the issue is not fixed yet.
May 6th, 2018 7:52pm
GetHuman659277 indicated the issue is not fixed yet.
May 9th, 2018 2:48pm