I bought a pair of Smash v* Sneakers on ***** and received them on *****. Unfortunately...

GetHuman-smileysz's customer service issue with Puma from December 2018

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The issue in GetHuman-smileysz's own words
I bought a pair of Smash v* Sneakers on ***** and received them on *****. Unfortunately, I found the size did not fit so I would like to return them and get the refund. The only problem is that we do not have a FedEx store around this area in Williamstown, MA. I wonder if there any ways that I can return my shoes? Can I get the return shipping refund if I send it back to your company using other shipping company instead of Fedex? **My order number is *****-US********.
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Customer service issue
Reported by GetHuman-smileysz
Dec 4th, 2018 - 2 mons ago
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GetHuman-smileysz started working on this issue
Dec 4th, 2018 3:04pm