Can I return an item purchased online to a Puma store?

Asked a year ago
Yes, you can return an item purchased online to a Puma store. Puma offers a hassle-free return policy for online purchases, allowing customers to complete returns at any Puma retail store within the country. To return an item, please ensure that you have the original invoice or order confirmation email, as it serves as proof of purchase. Additionally, the item must be in its original, unworn condition with all tags and labels attached. Once at the store, a Puma associate will assist you in processing your return and provide either a refund or exchange, depending on your preference. Please note that if you paid with PayPal, a refund can only be processed through the online returns process.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Puma?

If you need to call Puma customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Puma

Puma

Find a list of many popular Puma questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call PumaPuma Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!