I was supposed to be getting an e gift card via email because my order was canceled and...

GetHuman628655's customer service issue with Puma from April 2018

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The issue and preferred resolution, in GetHuman628655's own words:
I was supposed to be getting an e gift card via email because my order was canceled and you guys took the money off my gift card
I trust that Puma will make this right and come up with a resolution that is fair.
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Puma

Customer service issue
Reported by GetHuman628655
Apr 25th, 2018 - 3 mons ago
I have an issue with Puma too
Not resolved
Seen by 4 customers so far
Similar issue to 16 others
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Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman628655 started working on this issue
Apr 25th 6:44pm