Signed on my online account on ******** and scheduled a move out today ********. My De...

GetHuman-monialom's customer service issue with Public Storage from December 2018

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Signed on my online account on ******** and scheduled a move out today ********. My December bill is due today, I reviewed that I pay call pervcalendar month. Manager said that I have to pay for December. She was off on ******** so she saw my request yesterday ******** and trI'd to call me. This is not fair, I need help. I can't pay $** for half a day. I had this account for years, autopaid on time but one month when I realize my CC information changed, not even a one time courtesy on late fee. I am ready to leave, they loose nothing because they will rent it to next person for full price. Tried calling, no human to be found. Please help me. Thanks in advance
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Public Storage

Customer service issue
Reported by GetHuman-monialom
Dec 1st, 2018 - 6 mons ago
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GetHuman-monialom started working on this issue
Dec 1st, 2018 4:04pm