My service with public mobile stopped working. I enrolled in the new plan $** effective...

GetHuman-ankityee's customer service issue with Public Mobile from April 2019

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The issue in GetHuman-ankityee's own words
My service with public mobile stopped working. I enrolled in the new plan $** effective Apr *, **** (unlimited talk and text with *GB data) and was on vacation during that time (hence didn't used PM service), I only realized that the plan isn't working after returning to Toronto today from my vacation. It has always worked before my vacation when I was still under the $** plan (unlimited talk and text with * GB). **There is no more balance on my account except for a $** credit. There is no more balance owing. The balance on the account shows $** balance FUND (meaning it's a credit and not a debit). **Please help fix this asap because this is quite frustrating that I cant find a solution on the Community and there is no customer service available for assistance. I will leave public mobile if this cannot be fixed soon.

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Public Mobile

Customer service issue
Reported by GetHuman-ankityee
Apr 22nd, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 1483 others
0 customers following this

Timeline

GetHuman-ankityee started working on this issue
Apr 22nd, 2019 2:59am