Hello, *My name is katlyn, I am trying to contact an actual human but just keep being r...

GetHuman1689113's customer service issue with Prometric from December 2018

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The issue in GetHuman1689113's own words
Hello, *My name is katlyn, I am trying to contact an actual human but just keep being redirected by automated messages. My CNA license expired on the **th, which I just noticed on the **th when I pulled it out because I needed it for nursing school, apparently my address was not up to date with Prometric therefore I never received the renewal notice, I have printed the nenewal sheet online but need to know the renewal fee. I sincerely hope Prometric will be understanding of this inconvenience, it is crucial to my upcoming nursing school that I have an updated certificate in order to get credit for a few of the classes.
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Prometric

Customer service issue
Reported by GetHuman1689113
Dec 4th, 2018 - a mon ago
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Timeline
GetHuman1689113 started working on this issue
Dec 4th, 2018 6:34pm