I renewed my license and have not received the license in the mail

GetHuman755372's customer service issue with Prometric from June 2018

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The issue in GetHuman755372's own words
The problem: I renewed my license and have not received the license in the mail
GetHuman755372 did not yet indicate what Prometric should do to make this right.
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Prometric

Customer service issue
Reported by GetHuman755372
Jun 6th, 2018 - 5 mons ago
I have an issue with Prometric too
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Seen by 2 customers so far
Similar issue to 693 others
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Timeline
GetHuman755372 started working on this issue
Jun 6th 8:36am