I want to know why your offices are closed for now? I want to know why no one can get a...

GetHuman6137599's customer service issue with Progressive Insurance from June 2021

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The issue in GetHuman6137599's own words
I want to know why your offices are closed for now? I want to know why no one can get a hold of the adjuster due to a wreck, not the fault of the driver, so why will the adjuster not return her phone calls. You are also not available ****, you say you can be contacted **** which is not true. I think the better business bureau should know that as a business, you are lairs, due to NO **** service. I also need to know if all this means you are closing your business as this will mean I need to contact a lawyer to get this wreck claim finished. You were very courtesy in fixing my car and my insurance was not with you but they would not help in anyway which is why I no longer have insurance with them. Now my daughter has a policy with your company and your office is CLOSED. The adjuster will not return her phone calls. I am letting your know now to contact me asap. I am beginning to suspect that because she is ** years old, your company is trying not settle when there is no reason not to. There someone should call me asap @***-***-****. My name is Victoria Taylor and I have been dealing with insurance companies as far back as ** year old and I am now **. I will not tolerate your company ******** with my daughter because she is young. If I do hear something soon and I mean June *, ****, I will start by contact the BBB and then the insurance commission about these issues.

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Progressive Insurance

Customer service issue
Reported by GetHuman6137599
Jun 2nd, 2021 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 467 others
0 customers following this

Timeline

GetHuman6137599 started working on this issue
Jun 2nd 1:45am
GetHuman6137599 indicated the issue is not fixed yet.
Jun 2nd 1:48am
GetHuman6137599 indicated the issue is not fixed yet.
Jun 2nd 1:48am
GetHuman6137599 indicated the issue is not fixed yet.
Jun 2nd 1:48am
GetHuman6137599 indicated the issue is not fixed yet.
Jun 2nd 1:48am