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Before contacting them, items GetHuman1976478 may need:
Name on the account, Policy number, Your birthday, Billing address, and Email address on the account
Top Tip from another customer
Calling exactly when they open at 8am is probably your best shot at reducing your wait time
The issue in GetHuman1976478's own words
I had a client Saturday morning. I hit a deer. I filed the claim. It got transferred to a different department because I switched over insurance on the **th and it went into effect on the **th and that morning I hit a deer. I talk to someone Monday and they called my old insurance company to make sure I hadn't filed a claim with them and then the lady said they would have someone come out to investigate and look at my car then the adjuster would take over. They was suppose to do that on Tuesday.
GetHuman1976478 did not yet indicate what Progressive Insurance should do to make this right.
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