Name- Margaret S. Mead Policy ********** Cancellation Reason--I found coverage for my...

GetHuman-mmmead's customer service issue with Progressive Insurance from October 2018

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Name- Margaret S. Mead Policy ********** Cancellation Reason--I found coverage for my **yr old car for less for the same coverage. I called to cancel my policy on September **th ****. The customer service Rep. did not tell me I had to submit a letter to cancel therefore a letter from you arrived **-*-**** which stated a cancel action was not required since my policy expired on **-*-****. I talked to your Customer service again on this date **-**-** and was told how to cancel by e-mail. Please cancel out my policy as of *-**-****, Thank You
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Progressive Insurance

Customer service issue
Reported by GetHuman-mmmead
Oct 10th, 2018 - 3 mons ago
I have an issue with Progressive Insurance too
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GetHuman-mmmead started working on this issue
Oct 10th, 2018 6:10pm