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Name on the account, Policy number, Your birthday, Billing address, and Email address on the account
The issue in GetHuman-mmmead's own words
Name- Margaret S. Mead Policy ********** Cancellation Reason--I found coverage for my **yr old car for less for the same coverage. I called to cancel my policy on September **th ****. The customer service Rep. did not tell me I had to submit a letter to cancel therefore a letter from you arrived **-*-**** which stated a cancel action was not required since my policy expired on **-*-****. I talked to your Customer service again on this date **-**-** and was told how to cancel by e-mail. Please cancel out my policy as of *-**-****, Thank You
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