Your airline confirmation number is AIZHQX(American Airlines), K***SV(Sun Country Airl...

GetHuman-johncdei's Dispute a Charge issue with Priceline from May 2020

Help with my Priceline issue
First: share to improve GetHuman-johncdei's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-johncdei's own words
Your airline confirmation number is AIZHQX(American Airlines), K***SV(Sun Country Airlines).You will need this number when you check-in at the airport. ** * **Trip Number: *********** *both airlines issue cash refund but you never refunded me am lay off need my money do I need to file a complaint with DOT AND BBB.AMERICAN AIR LINES SAID Research into your ticket history indicates the travel agency initiated a refund back to their account, via their agency reservation system, on May *, **** AND SUN COUNTRY SAID Upon reviewing the information provided and taking into consideration the current situation involving COVID-**, I submitted a refund request to our accounting department in place of the electronic credit for future travel. This refund of $**.** will be returned to the original form of payment. Please allow up to seven business days for this to be reflected on your banking statement.

GetHuman-johncdei did not yet indicate what Priceline should do to make this right.

How GetHuman-johncdei fixed the problem

We are waiting for GetHuman-johncdei to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Priceline's attention and get better help faster. Tap below to get started.
Having Priceline issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Priceline

Dispute a Charge issue
Reported by GetHuman-johncdei
May 21st, 2020 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 4623 others
0 customers following this
Items needed
Priceline Trip Number
Billing address
Email address
Phone number

Timeline

GetHuman-johncdei started working on this issue
May 21st, 2020 5:54am
GetHuman-johncdei indicated the issue is not fixed yet.
May 21st, 2020 5:55am
GetHuman-johncdei indicated the issue is not fixed yet.
May 21st, 2020 5:55am
GetHuman-johncdei indicated the issue is not fixed yet.
May 21st, 2020 5:56am