Hello. I recently made a reservation for Heritage Inn in San Diego for Wednesday, Novem...

GetHuman4034177's Problem With a Reservation issue with Priceline from December 2019

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Priceline Trip Number, Billing address, Email address, and Phone number
The issue in GetHuman4034177's own words
Hello. I recently made a reservation for Heritage Inn in San Diego for Wednesday, November **th- Sunday, December *st. However, I was unable to secure the reservation because my driver's license was stolen and I therefore didn't have a photo ID to present to the hotel. I was wondering what all steps need to be taken in order to get a refund for the purchase. I spoke with the hotel staff and they said that they would be able to confirm that I didn't secure the reservation. I attempted to call the Customer Support line and Live Chat on Thursday November **th (Thanksgiving Day) but was unable to connect with anybody, presumably because of the holidays. I would greatly appreciate you assisting me with getting my full refund.

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Priceline

Problem With a Reservation issue
Reported by GetHuman4034177
Dec 3rd, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 3158 others
0 customers following this

Timeline

GetHuman4034177 started working on this issue
Dec 3rd, 2019 6:07pm

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