Yu charged me twice. I went to Santa Fe last week for four days and on the **rd you cha...

GetHuman1626620's customer service issue with Priceline from November 2018

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The issue in GetHuman1626620's own words
Yu charged me twice. I went to Santa Fe last week for four days and on the **rd you charged me and on the **th you charge me. And that ends up causing bounced checks today if you don’t refunded. A company as big as this should be able to respond to A phone call. It ridiculously pisses me off that I can’t get a hold of you guys and that in itself will cause me to not use you again. In the meantime please keep my checks from bouncing. I can’t wait to “* to * days” for you guys to undo a double charge. I have a business and I’ve never, literally never, double charged someone. It kind of looks purposeful. And then waiting * to * days? This is ridiculous and I will never use this company again. I have never in my life Dealt with a travel company that does this. I could handle it if I could get a hold of a person. But having to email Yu to get an answer? That’s bullshit. Please take care of this immediately. I will be contacting the Better Business Bureau if I don’t hear from you In the next few hours. Please call me at ***-***-****.
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Customer service issue
Reported by GetHuman1626620
Nov 26th, 2018 - 10 mons ago
I have an issue with Priceline too
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Seen by 2 customers so far
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GetHuman1626620 started working on this issue
Nov 26th, 2018 1:38pm
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Nov 26th, 2018 1:39pm