Every time I order, when my order is delivered I give a cash tip. Then the next time I...

GetHuman2219760's customer service issue with Postmates.com from February 2019

10 views
 | 
34200 similar
 | 
0 following
Help with my Postmates.com issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Postmates.com help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2219760 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman2219760's own words
Every time I order, when my order is delivered I give a cash tip. Then the next time I want to place an order, the only screen that will come up is a screen asking me to give my tip (from the last order)!! It’s locked on that screen and won’t allow me to get on the site and place a new order without adding a (credit card) tip to my last order. This just *****!!! I would just quit using them, but I’ve already paid for a years worth of deliveries. I’d be willing (I suppose) to put my tip on my credit card as I “checked out” but that option never comes up, so I’m pretty sure I’m giving * tips, cash and then later, when I try to place a new order since I end up having to click the ** or **% option in order to get to place another order , because that’s the only way it will let me proceed!!
GetHuman2219760 did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman2219760 fixed the problem
We are waiting for GetHuman2219760 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Postmates.com customer problems.
What do I do if my Postmates order is wrong?How do I get a refund on Postmates?
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2219760 fixes it.
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman2219760
Feb 16th, 2019 - 8 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 10 customers so far
Similar issue to 34200 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2219760 started working on this issue
Feb 16th 3:55am
GetHuman2219760 shared this issue with friends on Facebook
Feb 16th 3:56am