Every time I order, when my order is delivered I give a cash tip. Then the next time I...

GetHuman2219760's customer service issue with Postmates.com from February 2019

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The issue in GetHuman2219760's own words
Every time I order, when my order is delivered I give a cash tip. Then the next time I want to place an order, the only screen that will come up is a screen asking me to give my tip (from the last order)!! It’s locked on that screen and won’t allow me to get on the site and place a new order without adding a (credit card) tip to my last order. This just *****!!! I would just quit using them, but I’ve already paid for a years worth of deliveries. I’d be willing (I suppose) to put my tip on my credit card as I “checked out” but that option never comes up, so I’m pretty sure I’m giving * tips, cash and then later, when I try to place a new order since I end up having to click the ** or **% option in order to get to place another order , because that’s the only way it will let me proceed!!

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Customer service issue
Reported by GetHuman2219760
Feb 16th, 2019 - 4 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 34200 others
0 customers following this


GetHuman2219760 started working on this issue
Feb 16th, 2019 3:55am
GetHuman2219760 shared this issue with friends on Facebook
Feb 16th, 2019 3:56am

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