I ordered from you today and the driver was rude. He sent a demanding text message tell...
GetHuman2094871's customer service issue with Postmates.com from February 2019
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Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2094871 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2094871 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
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The issue in GetHuman2094871's own words
I ordered from you today and the driver was rude. He sent a demanding text message telling me that I must be outside waiting for him when he arrives. When I didn't respond to the text right away, the driver called demanding that I must be downstairs to greet him when he arrives. At this point i directed him to the instructions that stated where to bring the delivery. The driver immediately snapped at me saying "there is no parking bro and no one else has me come up. **I told him at that point to park in front of the building and to let security know that he was bring the food up to me. At this point the postmate driver hung the phone up with an attitude so I thought it best to greet him in the lobby in case he caused a scene. **When I arrived downstairs the driver already had an attitude (the security guards said). I asked him to leave the food and to follow me outside. While outside I told him that he shouldn't demand anything from a customer. He responded by saying that I was waisting his time and he had other deliveries. The postmate driver then yeld just "JUST GIVE ME A BAD REVIEW!!!! I DON'T CARE". As he got to his car I told him that he was banded from ever returning to the building and he yells out his window while speeding off I don't give a F**** then laughs. **This is highly unprofessional. A customer should not be treated with such an attitude or disrespect. Someone needs to call me ASAP at ***-***-**** or I will call my attorney. This whole incident is on camera as well.
GetHuman2094871 did not yet indicate what Postmates.com should do to make this right.
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