I placed an order for McCalisters, the app said it would be delivered at *:**pm. I look...

GetHuman-cmancera's customer service issue with Postmates.com from December 2018

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The issue in GetHuman-cmancera's own words
I placed an order for McCalisters, the app said it would be delivered at *:**pm. I looked at the app again and a screen popped up to tip the driver, this being the first time I use this app I tipped the driver. I waited and waited for my food and never got it. At *:** I called McCalisters and they told me the food never got picked up, so now I’m really really pist off, I had to drive to the restaurant to pick up my cold food. So the driver Max just kept the tip!! I am beyond mad and disappointed with the service I’ve gotten from this company. Yeah I got a refund but that is not the point, that guys needs to get fired and y’all need to have more control of the drivers. I will never use this app again, I never had this issue with Uber eats.

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Postmates.com

Customer service issue
Reported by GetHuman-cmancera
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 23215 others
0 customers following this

Timeline

GetHuman-cmancera started working on this issue
Dec 24th, 2018 4:14pm

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