I placed an order for McCalisters, the app said it would be delivered at *:**pm. I look...

GetHuman-cmancera's customer service issue with Postmates.com from December 2018

4 views | 23215 similar | 0 following
Help with my Postmates.com issue
First: share to improve GetHuman-cmancera's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cmancera's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cmancera will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-cmancera can let us know if they help or not.
Before contacting them, items GetHuman-cmancera may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-cmancera's own words
I placed an order for McCalisters, the app said it would be delivered at *:**pm. I looked at the app again and a screen popped up to tip the driver, this being the first time I use this app I tipped the driver. I waited and waited for my food and never got it. At *:** I called McCalisters and they told me the food never got picked up, so now I’m really really pist off, I had to drive to the restaurant to pick up my cold food. So the driver Max just kept the tip!! I am beyond mad and disappointed with the service I’ve gotten from this company. Yeah I got a refund but that is not the point, that guys needs to get fired and y’all need to have more control of the drivers. I will never use this app again, I never had this issue with Uber eats.

GetHuman-cmancera did not yet indicate what Postmates.com should do to make this right.

How GetHuman-cmancera fixed the problem

We are waiting for GetHuman-cmancera to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-cmancera fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-cmancera
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 23215 others
0 customers following this


GetHuman-cmancera started working on this issue
Dec 24th, 2018 4:14pm

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies