Every time the app asks to receive help and a call would be in * minutes roughly, I sti...

GetHuman-konockus's customer service issue with Postmates.com from December 2018

5 views | 19533 similar | 0 following
Help with my Postmates.com issue
First: share to improve GetHuman-konockus's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-konockus's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-konockus will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-konockus can let us know if they help or not.
Before contacting them, items GetHuman-konockus may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-konockus's own words
Every time the app asks to receive help and a call would be in * minutes roughly, I still never receive a phone call. **Also, choosing deliveries as soon as I get the drop down notification, app opens, then there’s no delivery (within * seconds).**I missed a payout for guaranteed *** $**. I haven’t got any calls or a reply to my recent email. Can I please get a honorary call to resolve some issues?**I also had another canceled order right after pay and card was declined because of that. That was inconvenient to the merchant and my own drive and wait (it also didn’t show up as a canceled delivery in my history so no way for me to screenshot).**Really would appreciate some feedback and ways I can give Postmates my opinion and find a solution or agreed conclusion. **Thank you for you help,*Konockus S.

GetHuman-konockus did not yet indicate what Postmates.com should do to make this right.

I have an issue with Postmates.com too
How GetHuman-konockus fixed the problem

We are waiting for GetHuman-konockus to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I got the wrong order. The menu was incorrect on postmates.com. Call me...The app said that it would only take maximum of ** minutes for my order to be del...I never received my order and was not called to be told my order was outside . I...Every time we ordered from Taco Bell our driver was at minimum ** minutes late wi...I placed an order they postmates at *:** pm said it would be **-** minutes. ** m...I ordered food on July **th. After ** minutes the delivery person called and aske...Hello,**I placed an order to a local restaurant using Postmates.com yesterday. I...I am a first time user of "Postmate" app. After waiting patiently for about ** mi...every time i order from Parsley the order is wrong. I specifically asked for humm...
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-konockus fixes it.
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman-konockus
Dec 2nd, 2018 - 2 years ago
I have an issue with Postmates.com too
Not resolved
Seen by 5 customers so far
Similar issue to 19533 others
0 customers following this
Follow this issue to see how it gets fixed

Timeline

GetHuman-konockus started working on this issue
Dec 2nd, 2018 8:48pm

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies