Every time the app asks to receive help and a call would be in * minutes roughly, I sti...
GetHuman-konockus's customer service issue with Postmates.com from December 2018
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Help with my Postmates.com issue
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Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-konockus will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-konockus can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
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Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-konockus's own words
Every time the app asks to receive help and a call would be in * minutes roughly, I still never receive a phone call. **Also, choosing deliveries as soon as I get the drop down notification, app opens, then there’s no delivery (within * seconds).**I missed a payout for guaranteed *** $**. I haven’t got any calls or a reply to my recent email. Can I please get a honorary call to resolve some issues?**I also had another canceled order right after pay and card was declined because of that. That was inconvenient to the merchant and my own drive and wait (it also didn’t show up as a canceled delivery in my history so no way for me to screenshot).**Really would appreciate some feedback and ways I can give Postmates my opinion and find a solution or agreed conclusion. **Thank you for you help,*Konockus S.
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