Every time the app asks to receive help and a call would be in * minutes roughly, I sti...

GetHuman-konockus's customer service issue with Postmates.com from December 2018

5 views | 19533 similar | 0 following
Help with my Postmates.com issue
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Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-konockus will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-konockus can let us know if they help or not.
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The issue in GetHuman-konockus's own words
Every time the app asks to receive help and a call would be in * minutes roughly, I still never receive a phone call. **Also, choosing deliveries as soon as I get the drop down notification, app opens, then there’s no delivery (within * seconds).**I missed a payout for guaranteed *** $**. I haven’t got any calls or a reply to my recent email. Can I please get a honorary call to resolve some issues?**I also had another canceled order right after pay and card was declined because of that. That was inconvenient to the merchant and my own drive and wait (it also didn’t show up as a canceled delivery in my history so no way for me to screenshot).**Really would appreciate some feedback and ways I can give Postmates my opinion and find a solution or agreed conclusion. **Thank you for you help,*Konockus S.

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Postmates.com

Customer service issue
Reported by GetHuman-konockus
Dec 2nd, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 19533 others
0 customers following this

Timeline

GetHuman-konockus started working on this issue
Dec 2nd, 2018 8:48pm

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