False charges

GetHuman1529878's customer service issue with Postmates.com from November 2018

58 views | 16226 similar | 0 following
Help with my Postmates.com issue
GetHuman1529878's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1529878 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1529878 can let us know if they help or not.
Before contacting them, items GetHuman1529878 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman1529878's own words
stop unauthorized charges ... I'm being charged for deliveries in San Francisco, CA ***-***-**** zip code ***** and I'm in Orlando, FL Your system has been compromised and I refuted the charges with my credit card company and I'm want to ensure you do not allow anything from . My name is Jamie Cross and the card was in my father's name Tommy Cross. My guess is that your security system need some checks and balances, your are delivering food thousands of miles away from the account holder, no problem for you just for those of us who unfortunately allowed idiots like you to have our credit card information. Watch social media about all the warning about to hit to those stupid enough to use your service. At least Uber was intelligent enough to put methods to verify in place. Please lock this account as I will never use your service again, I would rather starve.
When a charge is for food *,*** miles from the account holder - da, maybe I should verify at least last four of card and zip code of account holder.
Return all monies that were charged from California
I expected not to be frauded
Canceled credit card and hopefully cancelled my account with you
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Postmates.com

food delivery
Customer service issue
Reported by GetHuman1529878
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 58 customers so far
Similar issue to 16226 others
0 customers following this

Timeline

GetHuman1529878 started working on this issue
Nov 9th, 2018 3:24pm
GetHuman1529878 shared this issue with friends on Facebook
Nov 9th, 2018 3:25pm

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